Broadband Internet, HDTV, and Phone Service for One Low Price
You can get the fastest standard broadband Internet speeds in the area, high-definition digital television, and digital voice service through Hardy County’s FIRST fiber-to-the-home network, OneNet! Scroll down for our OneNet service plans. NOTE: A NETWORK PROGRAMMING SURCHARGE, VARYING BY CHANNEL TIER, MIGHT ALSO APPLY. NOT ALL SERVICES ARE AVAILABLE IN ALL AREAS.
We understand that customers are most interested in the bottom line – their overall bill including surcharges, taxes and fees. Our OneNet packages are advertised with an “all-in” pricing that includes estimated taxes and fees to the best of our ability. For packages that include OneNet television, the current TV programming surcharge will be included in the advertised price along with estimated taxes and fees. Exact totals will vary and fluctuate based on changing federal, state, and local requirements, so the advertised price won’t be absolute – taxes and fees required to be implemented by Hardy vary by locality. Your exact price will vary slightly from the advertised price. Please note the surcharge, taxes and fees already have been part of our customer bills – we simply are advertising an all-inclusive price to give customers a better understanding of their OneNet total bill price.
The fiber-optic network connects you to the Internet at blazingly fast speed. OneNet features digital voice services that work with the latest smartphones while giving you the safety and reliability of a landline phone. And it’s all from Hardy Telecommunications, the local company that was created to serve you, the residents of Hardy County.
You can view sample service applications by clicking below. These are sample applications only. They are not to be completed online or printed and filled out. You must contact our offices to receive and/or submit a valid service application. These samples are designed solely to give potential applicants an overview of the information required to request service. They are meant to help potential applicants know in advance what information is required to request service, so they can have that information compiled and available when they request a valid service application. All details, including pricing, are subject to change at any time. These sample applications might not reflect the latest actual service applications. For details, call our offices at 304-897-9911 or 304-530-5000.
TV Equipment and Features
- First Set Top Box – FREE
- Any Additional Set Top Boxes – $6 per month
- DVR Service – $6 per month
- Whole-Home DVR – $10 per month
Bandwidth Estimator
Use our Bandwidth Estimator to calculate the speed you need. Do you stream movies and videos, work or take classes from home, and play video games online? Do you and your family have multiple devices online simultaneously? Our Bandwidth Estimator will recommend the plan that best suits your Internet usage.
Click HERE to use our Bandwidth Estimator!
Internet and Telephone
Our OneNet packages are advertised with an “all-in” pricing that includes estimated taxes and fees to the best of our ability. Exact totals will vary and fluctuate based on changing federal, state, and local requirements, so the advertised price won’t be absolute – taxes and fees required to be implemented by Hardy vary by locality. Your exact price will vary slightly from the advertised price.
Community 250
- Unlimited Local Calling
- 250 Mbps Download/125 Mbps Upload Internet Speed
Community 500
- Unlimited Local Calling
- 500 Mbps Download/250 Mbps Upload Internet Speed
Community 750
- Unlimited Local Calling
- 750 Mbps Download/375 Mbps Upload Internet Speed
Community 1000
- Unlimited Local Calling
- 1000 Mbps (1 Gbps) Download/500 Mbps Upload Internet Speed
Nationwide 250
- Unlimited Local and Nationwide Long Distance Calling
- 250 Mbps Download/125 Mbps Upload Internet Speed
Nationwide 500
- Unlimited Local and Nationwide Long Distance Calling
- 500 Mbps Download/250 Mbps Upload Internet Speed
Nationwide 750
- Unlimited Local and Nationwide Long Distance Calling
- 750 Mbps Download/375 Mbps Upload Internet Speed
Nationwide 1000
- Unlimited Local and Nationwide Long Distance Calling
- 1000 Mbps (1 Gbps) Download/500 Mbps Upload Internet Speed
Television and Telephone
Not available in all areas
Our OneNet packages are advertised with an “all-in” pricing that includes estimated taxes and fees to the best of our ability. For packages that include OneNet television, the current TV programming surcharge will be included in the advertised price along with estimated taxes and fees. Exact totals will vary and fluctuate based on changing federal, state, and local requirements, so the advertised price won’t be absolute – taxes and fees required to be implemented by Hardy vary by locality. Your exact price will vary slightly from the advertised price.
Silver Nationwide
- Silver Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
Gold Nationwide
- Gold Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
Platinum Nationwide
- Platinum Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
Internet, Television, and Telephone
Not available in all areas
Our OneNet packages are advertised with an “all-in” pricing that includes estimated taxes and fees to the best of our ability. For packages that include OneNet television, the current TV programming surcharge will be included in the advertised price along with estimated taxes and fees. Exact totals will vary and fluctuate based on changing federal, state, and local requirements, so the advertised price won’t be absolute – taxes and fees required to be implemented by Hardy vary by locality. Your exact price will vary slightly from the advertised price.
Silver Community 250
- Silver Channel Tier
- Unlimited Local Calling
- 250 Mbps Downloads/125 Mbps Upload Internet Speed
Silver Community 500
- Silver Channel Tier
- Unlimited Local Calling
- 500 Mbps Downloads/250 Mbps Upload Internet Speed
Silver Community 750
- Silver Channel Tier
- Unlimited Local Calling
- 750 Mbps Downloads/375 Mbps Upload Internet Speed
Silver Community 1000
- Silver Channel Tier
- Unlimited Local Calling
- 1,000 Mbps (1 Gbps) Downloads/500 Mbps Upload Internet Speed
Gold Community 250
- Gold Channel Tier
- Unlimited Local Calling
- 250 Mbps Downloads/125 Mbps Upload Internet Speed
Gold Community 500
- Gold Channel Tier
- Unlimited Local Calling
- 500 Mbps Downloads/250 Mbps Upload Internet Speed
Gold Community 750
- Gold Channel Tier
- Unlimited Local Calling
- 750 Mbps Downloads/375 Mbps Upload Internet Speed
Gold Community 1000
- Gold Channel Tier
- Unlimited Local Calling
- 1000 Mbps (1 Gbps) Downloads/500 Mbps Upload Internet Speed
Platinum Community 250
- Platinum Channel Tier
- Unlimited Local Calling
- 250 Mbps Downloads/125 Mbps Upload Internet Speed
Platinum Community 500
- Platinum Channel Tier
- Unlimited Local Calling
- 500 Mbps Downloads/250 Mbps Upload Internet Speed
Platinum Community 750
- Platinum Channel Tier
- Unlimited Local Calling
- 750 Mbps Downloads/375 Mbps Upload Internet Speed
Platinum Community 1000
- Platinum Channel Tier
- Unlimited Local Calling
- 1000 Mbps (1 Gbps) Downloads/500 Mbps Upload Internet Speed
Silver Nationwide 250
- Silver Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
- 250 Mbps Downloads/125 Mbps Upload Internet Speed
Silver Nationwide 500
- Silver Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
- 500 Mbps Downloads/250 Mbps Upload Internet Speed
Silver Nationwide 750
- Silver Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
- 750 Mbps Downloads/375 Mbps Upload Internet Speed
Silver Nationwide 1000
- Silver Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
- 1000 (1 Gbps) Mbps Downloads/500 Mbps Upload Internet Speed
Gold Nationwide 250
- Gold Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
- 250 Mbps Downloads/125 Mbps Upload Internet Speed
Gold Nationwide 500
- Gold Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
- 500 Mbps Downloads/250 Mbps Upload Internet Speed
Gold Nationwide 750
- Gold Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
- 750 Mbps Downloads/375 Mbps Upload Internet Speed
Gold Nationwide 1000
- Gold Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
- 1000 Mbps (1 Gbps) Downloads/500 Mbps Upload Internet Speed
Platinum Nationwide 250
- Platinum Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
- 250 Mbps Downloads/125 Mbps Upload Internet Speed
Platinum Nationwide 500
- Platinum Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
- 500 Mbps Downloads/250 Mbps Upload Internet Speed
Platinum Nationwide 750
- Platinum Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
- 750 Mbps Downloads/375 Mbps Upload Internet Speed
Platinum Nationwide 1000
- Platinum Channel Tier
- Unlimited Local and Nationwide Long Distance Calling
- 1000 Mbps (1 Gbps) Downloads/500 Mbps Upload Internet Speed
Residential Add-on’s
What is covered?
- Troubleshooting and diagnosis of TV, high-speed Internet and phone service problem
- Hassle-free replacement and repair of defective Hardy-installed inside wiring and equipment including, but not limited to, the optical network terminal, battery backup, demark, splice-box, Ethernet switch, Ubiquiti router, receiver(s) and receiver remote control(s)
- Remote technical support of connectivity between customer-owned devices and the Hardy OneNet Network
- If we are unable to solve your connectivity problem over the phone, we’ll send a technician out to you at no additional charge (if outside of regular hours, charges may apply)
What is not covered?
- Installation or relocation of additional power outlets and phone jacks
- Repair of customer-owned equipment including, but not limited to, computers, telephones, answering machines, fax machines, television sets and DVD players
- Repair of other issues not related to the OneNet network
- Willful or deliberate damage to wiring or equipment