Click HERE to be taken to our Service Availability Search application to see whether service likely is available at your address. Once you follow the link, type your address in the “Search Address” box. Please type the address as exact as possible – slight differences in spelling might result in a false result. You also can use the “Pin Placement Mode” in the bottom right corner to place a pin on your location to see whether service likely is available there.
Please keep in mind that service availability is not guaranteed, and this tool delivers only approximate results. Due to right-of-way issues, terrain concerns and other factors, service availability can vary between addresses in close proximity. Please call our office at 304-530-5000 to speak to one of our customer service representatives and confirm service availability. You also can enter a web form request by clicking HERE, and a customer service representative will get back to you.
This tool is designed to reflect Internet service availability. Other services might not be available in all areas depending on the technology utilized. For details of our Internet packages, please visit our OneNet bundle page by clicking HERE, or view our OneNet broadband-only service tiers by clicking HERE.