Hardy has a BIG surprise for OneNet customers! To help celebrate the season, Hardy OneNet has increased the Internet download speeds for its standard service bundles at no additional cost.
“This is our way of thanking our OneNet customers for their support,” said Derek Barr, Hardy’s director of customer service and sales, marketing and human resources. “This is only possible with our OneNet fiber-optic network; other Internet technologies like copper and wireless have limitations. OneNet is the biggest project we’ve ever done and response has been wonderful, so we decided to do something special.”
OneNet started with standard Internet choices of 5 Mbps download/2 Mbps upload, 15 Mbps download/7 Mbps upload, and 25 Mbps download/10 Mbps upload. Hardy is increasing the download speed for each package by 5 Mbps. Upload speeds will remain the same.
The new OneNet Internet choices are 10 Mbps download/2 Mbps upload, 20 Mbps download/7 Mbps upload, and 30 Mbps download/10 Mbps upload.
Derek stressed that the new speeds will be the standard OneNet offering going forward. The increase is not just a promotion for the holiday season, although the company did consciously decide to make the change at this time of year as a Christmas surprise.
“It’s not something that rolls back at the end of the holidays. OneNet customers will keep the new faster download speeds,” he said. “We rolled out the speeds sooner than first planned so families could enjoy them at Christmas.”
Tom Wheeler, chairman of the Federal Communications Commission, recently visited Hardy County with West Virginia Democratic Senator Joe Manchin. Both praised Hardy for the company’s efforts to improve broadband service in West Virginia.
“Chairman Wheeler said it was a pleasure to see a company use federal funding for the exact purpose for which it was designed,” Derek said. “He called Hardy the ‘poster child’ for Universal Service.”