We are aware of a scam email being sent to HardyNet customers that claims to be from HardyNet. Versions of the email typically say that customer emails – in most cases, six emails – are not being delivered due to a glitch in the hardynet.com server. It then urges customers to click a link to allegedly re-authenticate their session. THIS IS A SCAM! Please delete the email and do not respond to it in any way.
There are several signs that indicate the email is fake. Although versions of the email may differ, there are multiple errors that appear in all versions we’ve seen so far. The word “Acknowledged” is misspelled as “Aknowledged.” In the body of the email, “occurred” is misspelled as “occured.” In addition, if you hover (NOT click, just hover) your mouse over the “Re-authenticate mailbox” link, you will see that it will take you to a website that has nothing to do with HardyNet. The sender email, although disguised as “hardynet.com Admin,” is actually from a domain that has nothing to do with HardyNet. These are all signs that the email is not legitimate.
Again, please delete the email and do not respond to it in any way. It is impossible to keep all scam emails from customer inboxes, but usually a careful read of the email and looking for warning signs like those listed above will alert you to a scam. In no instance should you click a link or respond to something in a suspicious email.