Multiple variations of a fake HardyNet email continue to circulate. The latest version poses as “Hardynet Support” and tells readers that their incoming messages are on hold. It urges readers to click a link that says “Review Messages” to retrieve the emails. Again, DO NOT CLICK THESE LINKS. A quick look at the sender address reveals that the message isn’t legitimate. The version HardyNet reviewed had a return address that started with “zimbra_support” but then had “@paqxt.com,” which indicates a scam email. If you hover your cursor over the “Review Messages” link, the location that shows up has no relation to HardyNet whatsoever.
Such scam emails are, unfortunately, typical at this time of year. Fake websites also proliferate the Internet at this time, as scammers and hackers try to entice consumers to reveal personal information or open up their computers and devices in the hope of getting the best deal on Christmas gifts. Please stay vigilant and carefully review any messages or websites before clicking links or entering personal information. If you have any questions about an email that purports to be from HardyNet, plesae call our office at 304-530-5000 or 304-897-9911.
ORIGINAL STORY: HardyNet has learned of a scam email circulating that tries to get customers to confirm their password by saying it’s expiring. This email is not from HardyNet, and customers are urged to permanently delete the email if received. Do not click any links or reply to the email; simply delete it.
The scam email claims that the customer’s password is going to expire in 24 hours, and the customer must click a link to confirm and continue using the same password. The false email claims that failure to confirm your account password might lead to closing your mailbox. Again, DO NOT CLICK THE LINK OR RESPOND TO THE EMAIL IN ANY WAY! Clicking this link and entering any information will put your confidential information at risk.
Although the email appears to come from “Hardynet – Administrator” and it is sent to a customer’s hardynet.com email address, the actual sender email address is completely different and obviously is not from HardyNet. Scammers and hackers hide the actual sender address behind a false title.
Variations of this scam password email have popped up. Another version tells customers that their password is set to expire and tries to get them to click on either an Email Settings or a Confirm Password link. Again, DO NOT CLICK THESE LINKS. This is not a legitimate HardyNet email; the actual sender email is hidden behind the false title “Hardynet Admin.” Hackers often use several variations of the same scam email to fool customers, testing which one tricks the most people.