Starting Monday, October 26, we will begin remodeling work on the customer service area of our Moorefield office at 121 South Main St. During this time, our office mostly will remain open, but normal operations will be altered and customer access will be limited. The work is expected to take about two weeks. We encourage you to avoid coming in to the office and to use remote options if possible. You can call our offices at 304-897-9911 and 304-530-5000. We will still be available to take customer phone calls, and we have numerous payment options available. Our Lost River, Wardensville and Capon Bridge offices will operate normally.
Payment Options:
- Payments can be mailed to our Lost River and Moorefield offices: 2255 Kimseys Run Road, Lost River, WV 26810; and 121 South Main St., Moorefield, WV 26836.
- We accept payments by phone. Simply call one of our offices at 304-897-9911 or 304-530-5000.
- Customers can pay online by credit card with our E-Care service through our website at hardynet.com.
- Payment drop boxes are located in the parking lots of our Moorefield and Lost River offices for after-hours payments.
Service troubles can be reported by calling our offices at the numbers above or by using our 24/7 trouble line at 1-800-884-0778.
If you must visit our Moorefield office in person, please use caution. To reach our customer service team, please use the push button communication box to the left of our office entrance doors.
We appreciate your patience as we redesign our office to give you a better customer experience!