Scam HardyNet Password Email Circulating

UPDATE: Variations of this scam password email have popped up. Another version tells customers that their password is set to expire and tries to get them to click on either an Email Settings or a Confirm Password link. Again, DO NOT CLICK THESE LINKS. This is not a legitimate HardyNet email; the actual sender email is hidden behind the false title “Hardynet Admin.” Hackers often use several variations of the same scam email to fool customers, testing which one tricks the most people.

HardyNet has learned of a scam email circulating that tries to get customers to confirm their password by saying it’s expiring. This email is not from HardyNet, and customers are urged to permanently delete the email if received. Do not click any links or reply to the email; simply delete it.

The scam email claims that the customer’s password is going to expire in 24 hours, and the customer must click a link to confirm and continue using the same password. The false email claims that failure to confirm your account password might lead to closing your mailbox. Again, DO NOT CLICK THE LINK OR RESPOND TO THE EMAIL IN ANY WAY! Clicking this link and entering any information will put your confidential information at risk.

Although the email appears to come from “Hardynet – Administrator” and it is sent to a customer’s email address, the actual sender email address is completely different and obviously is not from HardyNet. Scammers and hackers hide the actual sender address behind a false title.

If you have any questions about a suspicious email you’ve received that purportedly came from HardyNet, please do not enter any confidential information and instead call our office at 304-530-5000 or 304-897-9911 to confirm the email’s authenticity.

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